What Difficulties Are Faced in The Installation Of Self-service Terminals?

Although the existence of self-service terminals facilitates the daily life of the public, it will increase the difficulty of enterprise management. Because self-service terminals are usually installed in various service halls, such as taxation, power grids, medical care, etc., at the same time, there are also deployments in densely populated areas such as supermarkets and subway entrances.

Since self-service terminal equipment is located in different sites in various fields of the city, in addition to equipment maintenance, equipment content update, business data transmission, etc., the operation and maintenance personnel have the following difficulties:

1. Most of the problems are not the hardware problems of the self-service terminal, which can be solved by remote collection of equipment data by the operation and maintenance personnel, and a complete management system is required to facilitate the coordination and control of management in the future;

2. In various areas of the city, when deployed across cities, when the self-service terminal equipment fails, it takes time and transportation costs for the operation and maintenance personnel to arrive at the site, and it also causes the equipment failure to affect the time for a long time;

3. There is no network function, and most of the environments are inconvenient to connect to the broadband network; if the dedicated line is used for self-service terminals to connect to the Internet, the enterprise cannot afford the high network cost.

According to the above aspects, it can be well seen that when many urban units use and install self-service terminal equipment, there are still serious after-sales problems. These are all things that enterprises need to consider in the process of making self-service terminals in the future. The main goal is to save human, material and financial resources.